Cova Security Gates - Our Response to Covid-19
Posted on 23rd March 2020 at 16:14
Company Statement
With COVID-19 having a huge impact across the globe, we wanted to take the time to provide reassurances to our valued clients that it’s ‘effectively’ business as usual for Cova Security Gates.
The safety and wellbeing of our colleagues is of paramount importance, and while our Head Office remains open, our Commercial, Design, Project Management and support teams are working from their homes to minimise exposure to others.
For those working from our factory, we are operating a highly stringent social distancing and cleansing policy to best government guidelines.
• Hand sanitizers for all staff.
• Imposing restrictions on movement around the building and factory.
• Encouraging phoning, emailing, messaging or video calling between colleagues.
• Prohibiting any external visitors into our Head Office and Factory.
• Internal cleaning regime has been increased to 3 times a day, every day.
• Implementation of a new Company Policy to phone ahead to our suppliers and clients if we are to collect parts or make deliveries to pre-agree personal interaction to ensure the safety of everyone.
• Procedures put place to handle the welfare of colleagues who suspect they may be unwell, regardless of where they are working to ensure they do not pose a risk to others.
Our continued investment in the latest hardware and technologies (including Microsoft Dynamics online), have ensured that our implementing of our emergency business continuity plan at this critical time, was seamless.
For our Commercial, Marketing and Finance colleagues, many already had the facility to work from home, so for them it’s business as usual.
Our experienced Electrical and Mechanical Design Engineers have the latest 3D cad software on high-powered mobile workstations, making the move to home working straightforward. They continue to service the requirements of the projects they are engaged on and are supported with a member of the team at the office. The team have introduced daily video call briefings to discuss progression and developments on each of our UK and International projects.
As you would expect, our Field Service Engineers are equipped to be fully mobile and as such they have the latest technology to communicate with our Fields Service administrators and work with our systems. We are ensuring our Cova Care Team are in touch ‘real-time’ with new installations, planned maintenance appointments or emergency call outs while they too work remotely.
We are taking extra steps to ensure our engineers can continue to visit our clients without putting them or our clients at risk, please contact our Service Admin team for further details by emailing [email protected] or contact us.
Our Production Team are working at full capacity with fabrication, fitting and factory testing going ahead as per our production plan and we currently do not envisage any delays to existing or forthcoming orders.
Due to the size of our facilities (some of our gates are huge), social distancing is implemented for our team.
We are in continued contact with our supply chain to ensure we have sufficient stock of all we need to maintain the factory capability.
We are monitoring the situation closely and taking all government advice, therefore we will post further updates should the situation change.
Cova Security Gates, Open For Business!
Tagged as: Head Office News
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